My Cart

Close

Shipping

SHIPPING

All our goods are sent using DHL shipping and tracking details

AUSTRALIA

  • Orders over US $149 free   (Delivery 7-14 Days)
  • Order below US $148.99, flat fee of $10   (Delivery 7-14 Days)
  • Express, flat fee US $30   (Delivery 2-4 Days)

 

HONG KONG         

  • Orders over US $100 free   (Delivery 2-3 Days)
  • Order below US $100, flat fee of $10   (Delivery 2-3 Days)

 

USA & CANADA

  • Orders over US $149 free   (Delivery 7-14 Days)
  • Order below US $148.99, flat fee of $10   (Delivery 7-14 Days)
  • Express, flat fee US $35    (Delivery 3-5 Days)

 

UK, AUSTRIA, BELGIUM, DENMARK, FINLAND, FRANCE, GERMANY, IRELAND, ITALY, NETHERLANDS, SPAIN

  • Orders over US $149 free   (Delivery 7-14 Days)
  • Order below US $148.99, flat fee of $10   (Delivery 7-14 Days)
  • Express, flat fee US $45    (Delivery 3-5 Days)

 

JAPAN & SINGAPORE

  • Orders over US $149 free   (Delivery 7-14 Days)
  • Order below US $148.99, flat fee of $10   (Delivery 7-14 Days)
  • Express, flat fee US $35   (Delivery 2-4 Days)

 

If your country is not listed above, please send us an email at hello@basalthelabel.com

Orders are dispatched in 1-3 business day.

Please ensure your delivery details are correct as we are unable to re-direct your packages once your order has been dispatched.

To facilitate the quickest worldwide delivery, all BASAL products are stored and distributed through our Hong Kong warehouse.

Any customs or import duties that are charged once the parcel reaches its destination country must be paid by the recipient. We suggest that you contact your local customs office for current charges before you order.

If you have any questions relating to your delivery, please contact our customer service team by email at hello@basalthelabel.com